The world’s largest privately-owned insurance broker has an unrivalled reputation for delivering exceptional client service, and central to this is the effectiveness of its claims offering.
With a client list comprising some of the most prestigious, and demanding corporate accounts in the country, it simply cannot offer anything other than outstanding results in the event of a claim.
As Claims Analyst, you will provide MI reports and undertake analysis of data to ensure that colleagues retain existing accounts as well as successfully win new ones!
Other key tasks and responsibilities will include:
Ensuring that agreed claims reporting standards are maintained.
Ensuring the prompt and accurate delivery of claim reports/ analysis for the agreed portfolio of clients and the overall business.
Understanding the risk management and insurance objectives of the client, providing and interpreting claim statistics/ data to aid these objectives.
Attending internal and external pre-renewal strategy and other meetings as required.
Notifying Claims and/or Account Executives of any trends in claims activity that have been identified through the analysis of data, including impact of deductibles and cover variations.
Liaising with the claims unit and insurers /third party data providers as appropriate to achieve accurate claims data.
Identifying scope for increased revenue by adding value to the claims and risk management services provided.
Regular collaboration with the key stakeholders on reports to ensure suitability of output and undertaking design and development tailored to the clients’ needs, including key performance indicators/ benchmarking.
You should have knowledge of the insurance market, and ideally exposure to working within claims or risk management. You must also have experience of interpreting and blending multiple data-sets from different sources and presenting these in a consistent and user-friendly format. Ideally, you should also have experience of Tableau and Power BI. You will also be well-organised with good task management skills, and be able to ensure deadlines are met without compromising quality.
In return, you can expect a basic salary of circa £35K, plus the kind of benefits package you would expect from a broker that has won the ‘Best Employer in Insurance’ award every year for over a decade! As a flexible employer, you will also be encouraged to work from home several days per week.
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