A leading provider of Private Medical Insurance is looking to appoint a Customer Developer to its expanding team in Bradford.
This company work with a wide spectrum of individuals and businesses, including SME’s and Corporate clients. Our client is one of the most innovative and strongest health, protection and wellbeing advisers in the UK.
Your charge will be to establish relationships with the customers of Affinity Partners so that you can collate the renewal dates of their PMI cover. Your call will be on behalf of the Affinity Partner, so the initial contact will be a warm introduction and they will know who you are. These will be loyal customers of exclusive organisations, and the majority will have unique requirements due to their medical history. You will use your excellent listening and communication skills to build rapport, identify their needs and assure them of the outstanding product line on offer, so that a colleague can call back at the appropriate time to provide a quotation. This is not a volume led role, our client is looking for quality customer interaction, there will be research to conduct prior to calling.
It is essential that you have experience of working with a range of customer profiles, from the ‘man on the street’ to someone in the House of Lords. You will be someone that takes a real interest in people and their stories, showing empathy and above all listening to what they say. The successful candidate will have a mature personality, be able to hold a conversation and adapt their approach to the customer. This could suit anyone, including an individual towards the end of their career, that is looking for a role where they can speak with a wide range of people without the pressure of sales targets.
In return, you’ll receive a generous salary as well as a bonus structure where you have the opportunity to earn uncapped commission. You have the opportunity to progress within the business to a more Advisory role, providing advice on PMI covers that match the clients need once you have proven yourself with the role.
Aston Charles – a personalised service from industry experts
General Insurance & Financial Services Recruitment