This highly respected Leeds Broking House has an immediate requirement for an accomplished claims professional to continue to ensure the outstanding claims offering for its longstanding commercial client base and new clients alike.
Being cognizant of claims being the shop window of insurance to the policyholder, this broker only seeks to enter discussions with individuals like yourself who take pride and passion in being an advocate for the claims industry, and being an ambassador for your employer.
As Claims Manager here, your role will carry 3 distinct responsibilities. Firstly, you’ll be responsible for leading, coaching, developing and managing a small team of 3 claims handlers. You’ll have operational responsibility for work allocation, MI reporting and 1-2-1 appraisals, and will also be available for counsel and technical referrals when required.
Additionally, you’ll take responsibility for your own caseload of large commercial clients, and therefore control of all claims than emanate from their comprehensive insurance portfolios. Acting as a trusted adviser to the client, and a conduit between them and the insurer, you’ll ensure that all validated claims are handled expeditiously and without any procrastination. You’ll also be able to articulate strong reasonable arguments when cover is queried.
Finally, in times of large and complex claims, you’ll embrace Claims Executive responsibilities, attending onsite when required, and helping the insured to manage their claims submission and mitigate their losses. You’ll also be comfortable in negotiating with, and even challenging Loss Adjusters’ findings and reserves, when appropriate.
This is a first-class opportunity to join the management team of an outstanding regional broker that has built an enviable reputation for superb client service and leading levels of retention. You’ll be rewarded with a competitive salary, comprehensive suite of benefits, and the opportunity to really make your mark here. The board is open to ideas for operational process improvement, claims service levels, and any other initiatives that improve the client claims experience. As such, they will absolutely 'rubber stamp’ recommendations you may have in this regard, if this is in the clients’ benefit.
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General Insurance and Financial Services Recruitment